width: 100% .eg-eyebrow-right { All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Related Articles. } DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). We will work directly with the retailer on these issues of consumer returns. Accepting Evergreen, COSCO, CMA, APL & OOCL. Enter your email address and Password below. A platform for our supply partners . To ensure appointment availability, it is encouraged to place appointments daily by noon. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Please note that personalized items, food and live plants are nonreturnable. Contact us and we will respond within the next two working days. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. deliveries. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Gate Opening Hours Third parties and social media networks also place tracking cookies. background: #107661; We do not accept C.O.D. The tags are re-editable. Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Pack your return securely, in the original package if possible. The eContainer application will advise where to return an empty container in a given metropolitan location. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. Local Information. Jacksonville - first 8:00 AM following vessel departure If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Appointments for the day will be spread throughout the shifts. Subsequent changes to the information will be captured the following day. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) tracking by Bill of Lading, Booking, Container, etc). Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. The Cookies Notice will not reappear if the cookie is set. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. Container : 60 containers max. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . To subscribe to equipment return notifications via email enter your contact information. text-transform: uppercase; No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative @media(min-width: 769px) { The e-mail must be sent prior to the first day being requested for a waiver and be sent to. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). voyage, detailed container specification enquiry, carbon calculator, and
Go to Maersk One Stop Import Solution (MDDC) website.
print button, Terminal Canada - Toronto Empty Container Returns. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Find the right route, get Maersk office locations, discover local solutions, payment options and more. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Announcements. Click EmptyReturns and scroll down until you find your area and size/type. Affix your shipping label to the package, making sure no other tracking labels are showing. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. The queue lot will be open during this time to allow truckers to park and create an appointment. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Each appointment therefore is valid for two hours when including grace periods. The tags are re-editable. Activity location codes for demurrage and detention, Submission of release request instructions. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Holiday Schedule Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. CMA CGM: (877) 556-6308 YouTube is a Google owned platform for hosting and sharing videos. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS We use cookies as a fundamental part of our interaction with our users browsers. In the event you wish to change the party invoiced, please e-mail. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Ends on the day that the empty container is gated-in at the agreed port or terminal. text-decoration: none; Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Shop our 'Positively Playful' collections! Are you having trouble making an appointment or paying a fee? Average ship times may be longer than expected. New Orleans - first 8:00 AM following vessel departure If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Box 2985 Subscribe Unsubscribe Leave all lists. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. This will benefit all trucking companies . Eagle Marine Services, Ltd document.write(new Date().getFullYear()). A portal for shipping and transport information. Limited same day appointments will be available for certain transactions. Our team is here to help deliver best-in-class service to our customers. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Your user specific instructions are to be followed and supersede any instructions published here. } When your package is ready do one of the following: For the U.S. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment
It . Request. 2022 Earth Hour. text-align: center; Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. Please enable scripts and reload this page. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Weve had a problem submitting your entries, please try again or check back later. P.O. local information. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. of the UIIA. We rely on your consent for placing on your browser cookies which may collect personal data about you. Finding solutions and creating opportunities is the name of the game. You may be trying to access this site from a secured browser on the server. For details how to extend your DnD Free time at destination, click. Subscribe for UIIA EMail Notification. Please enter container IDs (Maximum 10 Entries). 8, 2021 in order to access the terminal. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Reefer demurrage includes plug-in/electricity charges. display: flex; Stores Boolean values to check whether website must be animated. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. The Northwest Seaport Alliance Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. At CY Rail Facilities working days are defined as Monday through Saturday. (10 containers per search) Reset. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. Motor Carrier SCAC. .eg-eyebrow-left { REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Appointment slots will open 7 days in advance (subject to change). Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. Start your search for the right partner for your business. Click on DnD Calculation tab. Your complete guide to shipping to and from United States of America. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Each appointment therefore is valid for two hours when including grace periods. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Email Address. At inland port locations owned by ports (ie. flex: 1; Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. INC. North Reclamation Atea, Subangdaku Together, the six shipping companies operate a modern fleet . The eContainer application will advise where to return an empty container in a given metropolitan location. If you have not, or just want to be sure, you can search the list we . In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . These days will be countable days within the free time period for detention. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. Keeps user information for session identifier after the user has logged in. Please enter your Evergreen account number and zip code to activate your online account below. Philadelphia - first 8:00 AM following vessel departure Remembers the users default region landing page. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. UIIA Notification Region. } Do not park on SR 509. Disputes must be submitted to Maersk within 30 days of the invoice date. Our terminal partner websites and additional information on demurrage payment can be found here. Usually used to maintain an anonymised user session by the server. We are a leading container gateway in the United States. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. }. Read more. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Please key in your Shipping Line name for each terminal. Ends on the day that the full container is gated-out of the terminal. 2400 Elliham Ave, Bldg D Everport. Evergreen Enterprises Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. color: #FFF; Search your BL number in the provided column. Get updates on terminal schedules and other notices. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. eContainer is the tool which enables easy access to search for empty delivery locations. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Non-operating reefer (NOR) is considered as Dry Container. Maher Terminals Customer Service Package If your item is defective, you have one year from the date of purchase to return it. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. .eg-eyebrow div { To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. } Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. eContainer is the tool which enables easy access to search for empty delivery locations. padding: 5px; ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Empty return locations can change any time without notice. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Reminder: Appointments are mandatory. Import Refrigerated Cargo - CY Deliveries - Price Increase. Incorrect email and/or password was entered. . Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. 2/27 (https://bit.ly/3IGNRwz) Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 To see the satellite locations for an Equipment Provider, simply click on the EP's company name. COSCO: (866) 502-6726, 614 Terminal Way, Limited same day appointments will be available for certain transactions. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. display: block; Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Shipping Line Contacts Status , This domain is owned by Doubleclick (Google). We will provide feedback on your dispute within 5 business days of receipt. width: 20%; Port Everglades - first 7:00 AM following vessel departure font-size: 15px; The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. Please email tiwyard@everport-terminals.com if you have any questions or. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Long Beach - first 3:00 AM following container discharge Where do I return my empty container? Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. This cookie is used as a unique identifier to track viewing of videos. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Here is how to check the appointed depot information for empty container return. Contact This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. Free Flow/Peel Pile Requirements By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. All free flow piles must be picked up within 3 days of discharge. Need a custom quote or want to discuss your options. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Sticky session ID used in load balancers. Please enter container or booking IDs (Maximum 50 Entries). With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. Baltimore - first 8:00 AM following vessel departure If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Allows the user to access multiple applications by using single sign-on. Pacific Maritime Association We hope you love what you ordered. Identifies an unique user across multiple applications. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Reefer container with IMO follows Reefer. Checks whether cookies are enabled or not. Allows customers to track cargo , check sailing schedules, make bookings, and more. Partial day closures are considered as a full working day and count towards free time. vessel tracking, port schedule, access rates of exchange for your selected
Sets session expire time for the user across multiple applications. Dept. .eg-eyebrow a { By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Appointments will lockout 30 minutes prior to the start of each hour. of Agriculture Featured: Christmas Traditions Collection. You can provide your consent by clicking Accept All. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Richmond, VA 23237. Vessel Schedule Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. U.S. Department of Commerce CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . details,
Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Los Angeles - first 3:00 AM following container discharge Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. About General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Hover your cursor over the Terminal to see their Shift Definitions. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Choose the Place of Delivery (POD) of your shipment. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. } We handle a wide variety of cargo. .eg-eyebrow-right { Click EmptyReturns and scroll down until you find your area and size/type. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time.