"Stubhub is saying they cannot refund buyers because sellers . Hi! That means that you can buy fifteen tickets at once and pay fifteen convenience fees, but only one total processing fee. display: none !important; Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. Your email address will not be published. StubHub: $245 - $542. A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. From the sellers side, 15% of the face value will be detected in the name of fees. At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny in more than one country for years because of its fees. As one member said after canceling their seats this sucks!. However, you can not neglect how good Ticketmaster is at her work. The prices can also vary for different locations, for different states, different days, and different timings. There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. Ability to search by ticket number and amount you want to spend. Not looking for Taylor Swift? Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. Tickets are 100% guaranteed by FanProtect. On the homepage of its website, you can search for the event you are looking for. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. Ticketmaster vs Stubhub - New York City Forum - Tripadvisor The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. "It just becomes a part of the overall economics of going to an event," Goldberg says. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. Enter the recipient's first and last name, email address, optional note and phone number. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? Because the Ticketmaster and Live Nation websites provided reasonably conspicuous notice of the Terms to which Ticket Purchasers unambiguously manifested assent, Judge Danny J. Boggs wrote when explaining the latter ruling, we hold that the district court did not err in determining that the Terms, including the arbitration provision, were valid and binding., Those Terms contain a mandatory arbitration agreement which broadly applies to any claims relating to the use of Ticketmaster and Live Nations sites, products, or services, spelled out the companies, which are pushing ticketing-reform legislation of their own. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. The return policy tends to be much more flexible and easy to use. Stocksy. Nearly every ticket will have a convenience fee added for doing business through this service. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call. So, it is considered the best competition in front of Ticketmaster. How ticket fees got so bad, and why they won't get better - Vox 2. You would transfer the tickets from your Ticketmaster account to the buyers email address. Imagine, you got a ticket for your favorite artists concert but because of some reason, you cannot attend it. Id guess brokers who have confidence theyll get tickets. The fees are a gouge. Please help! In addition to that, itll also charge an order processing fee. Solved: Can I sell tickets from Ticketmaster non eligible - StubHub They will have to create a Ticketmaster account in order to accept the tickets. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. The other half of StubHub users continued to see the all-inclusive prices. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). Learn More. Data is a real-time snapshot *Data is delayed at least 15 minutes. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. [2022], Gametime vs Ticketmaster: Which Is Better For You? Taylor Swift tickets listed for thousands on StubHub after millions Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. TicketLiquidator. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. 01-11-2021 06:36 AM 1 Reply No tickets available. Save my name, email, and website in this browser for the next time I comment. Ability to get tickets without visiting box offices in person. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. Select the tickets you want to transfer. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. 3. and our The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Complete refunds for cancelled events. In the corresponding legal document, Live Nation also took the opportunity to emphasize an appellate court ruling from last month, issued as part of a different class-action complaint, in which a three-judge panel foundthat Ticketmasters terms of service (ToS) do in fact compel arbitration. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. The extra fee increases Ticketmaster's profits. Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. Indeed, they found that buyers with at least ten previous site visits spent less than the newbies in the hidden-fee group. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. [2022], Ticketmaster vs Stubhub: Which Is Right For You? TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. I'm in the same boat. Depending on the venue, StubHub can show you a map of where each ticket's seat is. The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. It also included MIT economist Sara Fisher Ellison. Help us improve this article with your feedback. The event is today and I still don't have my tickets : StubHub Danielle is the author of this solution article. More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. This tends to be less egregious than the fees imposed by the competition. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Got a confidential news tip? And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. Tips on Buying Tickets the Next Time Your Favorite Singer Is in Town A Night of Professional Championship Boxing - Fight Night 17 If available, select the ticket (s) you want to sell and click Continue. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder. TicketMaster Promo Codes | 50% Off In March 2023 | Forbes Why are tickets cheaper on StubHub than Ticketmaster? - Quora Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. And it may not be clear how to differentiate the two groups. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. StubHub will show you a list of available tickets along with the section, row, seat number and price. Why are tickets available on Stubhub but not Ticketmaster? We want to hear from you. For the August 2016 issue of Consumer Reports, the magazines staff drew attention to what they called the ticket fee frenzy by dissecting the price of a floor-level seat at a Guns N Roses concert taking place that summer in Kansas City, Missouri. After the switch, you will enter the email address you use to access the community in order to reset your password. Minutes later, he started to read another Please explain how a 15-dollar convenience fee is fair and trailed off. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. You are not required to use the same device you used to book the tickets. [2022], Ticketmaster vs Ticketek: Which Is Best For You? Unable to transfer Tickets Ive sold. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? You would transfer the tickets from your Ticketmaster account to the buyer's email address. Taylor Swift fans are not having a "Love Story" with Ticketmaster and may fall victim to scams if they're not careful when looking for affordable concert tickets. In most cases, tickets arent issued until 24 hours before the event. The cheapest prices and best locations vary depending on the event, so it always helps to check both. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. Sat, 17 Jun 2023, 17:00. Sign into your StubHub account and click the "Sell" button in the top toolbar. Ability to narrow search parameters with advanced filtering. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. Yes Tickets can be delivered to your home by mail. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. The search function is one of the best in the industry, including venue map viewing and advanced filtering. Vivid Seats vs. StubHub - Which Ticket-Buying Platform is Better? - Alphr display: none !important; Moreover, if you wish to do business in buying and selling tickets, it is the best destination. 2023 CNBC LLC. Did you find it helpful? Enter the information for your event - including the date, time and venue - then click "Search." 4. Sorry we couldn't be helpful. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. StubHub vs. Ticketmaster vs. SeatGeek vs. Vivid Seats vs - Extrabux In most cases, tickets aren't issued until 24 hours before the event. Buyer beware: Massive experiment shows why ticket sellers hit you with Select "Tickets" from the drop-down menu. Order processing fees are another type of convenience fee. New York Knicks Tickets | 2023 NBA Tickets & Schedule - Ticketmaster Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. Seating Area: 104. Sign up for the However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. That doesnt make it true. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Not every event will include a delivery fee. discussing Ticketmasters Verified Fan program. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world.