People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Available online only. Sorry they won't. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. And yes, there are several ways to reach the Straight Talk customer service team. Track data usage in the app or from the home screen widget. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. WebChat with one of our agents live. She did not tell me anything that would help me or even tell me she could help me get the phone. A couple hours later my phone lost service. Please keep sharing your experiences so we can continue to improve this free resource. I told them I would like a refund. Imagine not being able to call the police? There is a charge for this service for noncustomers. The wireless phone number can be changed only up to 4 times per year. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Current items cannot be combined with other purchases. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Click Submit'. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Please wait an additional 24 hours and try the test call again. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. About 5 hours later, I had not received the label via email, so I called back. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. Calls are billed in one-minute increments. We use dedicated people and clever technology to safeguard our platform. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 I've had problems with customers service every time I've had a issue with my service. They are terrible! Additional terms and conditions apply. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Straight Talk is also branded as Tracfone and offers prepaid phone service. It is affordable and I like that I could bring my own phone. All of a sudden my phone stuck in sos mode. Unsubscribe easily. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. No international roaming allowed. Called customer service and she did not help me at all. Enjoy reading our tips and recommendations. You can contact us at 1-877-430-CELL (2355) to change it. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Advertisers above have met our I don't recommend Straight Talk to No one! I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". So even if you wanted to keep your phone number it's impossible until THEY update their system. There wasn't one person that I spoke with that even cared. I spent HOURS on the phone with customer service getting the same answer every time. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Their website claimed my transaction didn't go through even though my credit card was charged. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. This whole situation is f*cked up and I dont know what to do. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. I called ST customer service. A link has directed you to this review. Its Free to Join! My other carrier released my number which left me with no phone for 36 hours. You will need to perform a separate checkout for the items in your cart. Press # three times. Text 611611 to check your balance, get refills and much more. Plans include unlimited talk and text and high-speed data. In short, the two companies are not related. But you have exceeded the number of items allowed per order. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Straight Talk Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Yes, as long as Straight Talk provides service in that zip code. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. Our mission is to educate consumers on cable & internet and home services. I have questions that Wal-Mart can not answer. You can keep your Straight Talk phone number after canceling their service. Use the charger that came with your phone to avoid battery damage. Jan 4th of 2023 lost all coverage and internet. You'll sit for hours waiting for help. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk will unlock phones for current and former Straight Talk customers for free. Straight Talk Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Straight Talk Apparently I am not the only one with issues. Welcome to 611611, the text helpline. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. I reset network settings. He hung up. That's how much they give a . Enter your phone number and pick the keyword that best fits your needs. Message and data rates may apply. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. All rights reserved. So if thats what you want, feel free to explore it. There is no spot reserved for this router, you will need to check service availability for your address. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. I am going to be switching to AT&T prepaid. Asked for a supervisor and was told they don't transfer calls. Straight Talk Lets get it Straight. File a Complaint Against Straight Talk Contact Us Apparently I am not the only one with issues. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Will I be able to use my existing handset when I move to Straight Talk? Listings for companies similar to Straight Talk: Customer service is awful. They are crooks and will not help! Long time customer of Straight Talk. The 2nd person wanted me to scratch off the pin on the data card. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. The freaking phone isn't no good the button doesn't work. Smart Pay items cannot be combined with other purchases. Its just ridiculous. Find answers to common Straighttalk questions below. Sign up to receive our free weekly newsletter. All rights reserved. You'll get all the information you need right on your phone! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Many consumers have expressed frustration with Straight Talk's phone-based customer service. Today I was told I would only need a credit card to sign up for service. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. SMH!!!! WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Refill with your credit card right from your device. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. service. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. If you need to see tips for WiFi connectivity, click here. Note that it can take up to two business days for Straight Talk to process your request. ConsumerAffairs is not a government agency. Airtime minutes will be deducted plus the cost of the International call. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. After setting the sync settings, emails will begin displaying on your phone. WebStraight Talk is committed to providing our customers the best customer service. Navigate to the Support tab and click on Contact Us. You'll see a list of merchants you've subscribed to. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. J.D. WebStraight Talk Home Internet service available in select areas. Straight Talk customer service So I'm out money with no phone or service and thus far no solution offered. Privacy Policy. I absolutely hate Straight Talk! Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. International long distance service is available to select destinations only, which are subject to change at any time. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. There are five different plans to choose from that offer different data, speed, coverage and pricing options. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. and maybe a couple more hours before they can get it fixed. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Service is currently available for your address. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Pre-order items cannot be combined with other purchases. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Your new Straight Talk will be ready to complete activation when your old phone stops working. I am not alone in this and their Facebook page is full of similar issues. You will need to perform a separate checkout for the items in your cart. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. File your review. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. Yesterday one of our phones just stopped working (wouldn't turn on). This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. They asked if they could call me on a different number to troubleshoot. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. straight talk A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Im so mad right now. All rights reserved. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. Customer Very frustrating since Im having to borrow someones phone. Concerns about data usage are often reported by users. 2023 TRACFONE. Tell us what your question is about so we can direct you to the best team to help you. Kept asking to speak to a manager but was told they were a manager. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Straight Talk does not own their own cellular towers. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Just a Philippine call center that is undertrained and could care less to do their job. Calling customer support is useless. They outsource all of their work to Philippines who do not know the basics of the English language. Your System Sucks. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Here you will find answers to our most frequently asked questions! NOTE: It can take between 15 ? In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Straight Talk When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Straight Talk: Call 1-877-430-2355. Click below for our Contact Information and hours of operation! He said he was sorry but not allowed to once the ticket said it was denied. straight Calls must originate from the US, or Puerto Rico. Still hasn't. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. In total, Straight Talk has 4 phone numbers. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Hopefully I can get them to unlock my sim so I can switch to something else. Straight Talk could never get my phone to activate. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. We value your privacy. Only for personal use. For more specific results for "straight-talk-.com". If you paid for their service in advance, you are entitled to a refund. Great help!!! Information may be transmitted with a delay and may not reflect actual balances. Actual availability, coverage and speed may vary. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Be the first one to find this review helpful. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Posted by nepaguy001. I am now in the process of changing carriers because of how horrible they are and continue to be. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. How Do I Check If There's Straight Talk Coverage in My Area? Straight Talk Customer Service WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! INSTALL NOW>> Forget about data limits! Finally switching. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Manage Account. Is it possible to keep my Straight Talk phone number after canceling? If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Customer service is the worst, worst trained individuals on the planet. Walmart rep asked my address then recommended ST home internet. I factory reset the phone as well. Subject to our Reasonable Use Policy and Terms of Service. We've created these shortcuts and apps to try to help customers like you (and ourselves!) After installing it in my phone it said SOS for the cell signal. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. FAQ. Phone was fine for a month. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. I am very upset that they would not honor the warranty that the phone was supposed to have. Straight Talk has continued to offer quality services since launching a few years ago. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Please select which one you wish to keep. Still no service. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. I gave him my code as I have done in the past. Tried again this afternoon, rep. was very rude and condescending. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. What are the reasons for cancelling the Straight Talk service? Cell service is strong here. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Straight Talk Straight Talk is a brand of wireless phone service in the United States and the Caribbean. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Anyone can write a Trustpilot review. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] They switched their phone towers to use Verizon towers and have no idea what the f they are doing. But I stayed on there three hours trying to get a phone for my husband. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. We DO NOT remove reports. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. The didn't know there own settings to get their phones to work. Straight Talk Contact Info. Straight Talk Wireless And yes, you also have the option to transfer the phone number to a different carrier. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. That dirty freaking bad customer service is awful at Straight Talk. I have been with Straight Talk Wireless for 3 years now. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. I am very angry. strict standards for business conduct. BasicTalk 911 service operates differently than traditional 911. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. The data is non existent no matter if it is the beginning or end of your service date. They also have a rewards program so you can earn points to get free monthly plans. WebAt Straight Talk, customer service is extremely important to us. By account information, we mean phone numbers, account numbers, login details, and more. I will never use Straight Talk again. How Do I Check If My Balance Is Due on My Straight Talk Phone? By texting keywords to 611611, you are consenting to receive response messages. > Change Credit Card or Checking Account. Many customers received refunds from the company. Please click on www.straighttalk.com/Coverage to view our Service Area Map. Press 1, then 5, then press # three times. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Where do I start! When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Here are 8 tips for writing great reviews. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. A month equals 30 days. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Terms & conditions, Privacy Central I never was able to get one. You will also receive a text message with the details. You can now share news articles on your favorite social media channels. This is your device's unique identification number. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. I will be taking the phone back. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. I would not go through this company again for all of king midas' silver. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Check running services and close unnecessary applications. This company and the people who work here are so horrible. They refuse to refund my money too. This is a garbage company and should not be able to do business. Do not work with this company it's a scam. Press 1 for English and then 4 twice through menu prompts. Straight Talk Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Talk SELF-SERVICE AT YOUR FINGERTIPS Send a letter: It is also possible to write and send a letter to Straight Talk.