Guest passes can be purchased through Ticketek (MCG) and Ticketmaster (Marvel Stadium). Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. General Admission seating is subject to availability, and information for each game will be released the week off on our website here. endobj If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. The term including when used in these Terms and Conditions is not a term of limitation. You may be required to submit to a search of your person and/or possessions before entering the event. What happens if I purchase multiple tickets and haven't received them all? You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. To purchase more than one set of tickets to multiple events, click on the. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? I've been invited to purchase held seats by my friend, how many seats can I purchase? The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 In most cases, tickets must be returned to the place where they were purchased. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. How can I get Ticketek to sell tickets to my event? Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. Your barcode will be on the first page that opens (the homepage). When attending the event ensure you can present your card on request. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. Your ultimate 2023 access | AFL Membership AFL Memberships for the 2023 Toyota AFL Premiership Season are on-sale now. I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? How do I make a wheelchair or Accessible Seating booking? If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. Marvel Stadium - Ticketmasters accessible seating hotline 1300 883 622 or complete theform on Ticketmasters website. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family 2JlBgz7 W]d_y64UV,(5,EBMpw_B|M?+p_B|KxQF6V;IGq0 If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Group discounts may be offered but do not apply to all events. Discover New Events. Log in to your Ticketek account (Note: This will not be your Crows Membership Account details) 7. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. Be sure to select the discounted 'member' ticket. When contacting AFL Membership, you will be asked to provide us with your membership number/account ID to help us verify your information. Ticketek Marketplace - Buy and Sell Tickets Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? Where do I select Mobile Ticket delivery? How do I add my mobile tickets to my Ticket Wallet? When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. Children aged 0-6 do not require a ticket, however, they must not occupy a seat. Yes, you are able to use multiple Ticketek Gift Vouchers. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. For more information on requesting a physical card please see here, and for more information on Mobile Membership please see here. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. You might find the following websites helpful if you want more information about ticket scalping: View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. How many tickets can be delivered by Mobile Ticket delivery? Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). No. Ticketing | FAQs | ICC Sydney When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. What happens if my tickets do not arrive in time? You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. Venue/City Box Office - collect tickets when you arrive in New Zealand. How long are Ticketek Gift Vouchers valid for? Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. No, the credit card pre-fill feature simply gives you the option to save your card details. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. Who can book a family and concession ticket? - Ticketek Australia How can I receive my Ticketek Gift Voucher? Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. These tickets are released when not required by the promoter and generally given to us to sell to the public. RT @MONSTERGRP: [Notice] @henrylau89 will be playing the @sonicamusicfestival in Australia on March 17th Check out the links before for tickets to the Sidney Myer Music Bowl in Melbourne! Seating/Section FAQs - Ticketek Australia We will be in contact with you within two business days of receipt of this information. Am I able to 'top up' my Ticketek Voucher with more credit? Version 5.22 B82 R0 Please see our tutorials on how to reserve seats in the AFL Reserve here. Where do I redeem my Ticketek Gift Voucher? This is just another way of conveniently storing and viewing your mobile tickets. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies. No, you cannot redeem your Ticketek Gift Voucher for another Ticketek Gift Voucher. https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf My Ticketek Gift Voucher has no Voucher ID? Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. The only ticket gate open and working was the MCC stand, where swarms of people were forced to queue for paper tickets. Enter the required information in the fields provided. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. There are many ways you can redeem your Ticketek Gift Voucher. Ticketek AU - Apps on Google Play Change My Location Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. Gift Vouchers can be purchased for specific events when available. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. Group Bookings are available for selected events and are subject to availability. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Postponed and Cancelled Events. Tickets can be purchased via our website here, or over the phone on 1300 722 515. Can I delete the details of my saved credit or debit card? Juniors aged 7-14 years are entitled to purchase a junior ticket. All rights reserved. What are the terms of General Admission (GA)? You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. to collect tickets. Check you can log in and have your passwords ready. When will I receive my club of support merchandise pack? Can I request a refund if I accidentally selected the Refundable tickets option? Your confirmation email will include all of your delivery details, plus your customer information. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. The obstruction varies in different venues. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. Change My Location What is the policy regarding juniors accessing tickets at the MCG and Marvel Stadium? https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Simply open your mobile ticket as usual from the SMS you receive from Ticketek. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia We do not send tickets to PO Boxes or business addresses. Ticketek Agencies) Collector Tickets will be posted no later than one (1) month prior to the event, depending on your date of purchase Collector Tickets will be dispatched via AusPost on behalf of Live Nation Australasia If you have not received your Collector Ticket, or lost your ticket once You will need to provide some form of ID so that staff can access your Ticketek account details. Their customer service to follow up and right the problems is poor. Ticketek may charge a reasonable fee for the replacement of tickets. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. Tour dates Ticketek is selling for the following venues only. Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. Can I still access the full site on my phone if I need to? If you are linked to other members, you can find their barcodes by signing in, clicking on your name in the top right hand corner, and selecting "switch accounts". How do I find my tickets once they are in Passbook? When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? The user will not be able to view the ticket. This allows the Friend Spotter feature to link your seat location with your Facebook friends. It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. How do I redeem my Ticketek Gift Voucher? An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. Going to an event with a social club, company, school, family or friends? During my time at Ticketek, I created marketing schedules managing when client's images and ticket sales . When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. When tickets are no longer available the event will be displayed as Allocation Exhausted.". What can I redeem my Ticketek Gift Voucher for? 2023 Ticketek Pty Ltd (ABN 92 010 129 110). If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Will I see personalised content on the mobile site? How does Ticketek remember my preferences when I return? You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. In particular, the following form part of the Sellers terms unless otherwise specified: SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. We also regularly monitor our ticketing system for suspicious transactions. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. 3 0 obj Can I purchase tickets through the mobile site? If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). Proof of purchase may be required for any refund or exchange. I would still like my tickets mailed to me at my overseas address, is this possible? My Ticketek; Gift Vouchers; If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. AFL Members with accessible bookings requirements and additional service assistance requirements (for example you do not own a mobile phone) can contact the relevant ticket agent as outlined below; MCG - Ticketeks accessible seating hotline on 1300 665 915 or complete the form on Ticketeks website. AFL Members have 2 options regarding entry to a game: General Admission or a Reserved Seat. There are no guarantees. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. Confirmed timings and priorities will be communicated closer to the 2023 Toyota AFL home and away season beginning. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. If I received an invite, does Ticketek store my contact details? How do I save my credit or debit card details? Where can I find my AFL Membership number? Member Ticket Redemption Information | Adelaide Football Club The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Upload your ticket. How do I purchase a Ticketek Gift Voucher? As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Ticketek will only mail tickets to the residential address of the credit/debit card holder. This is so we can show you upcoming events in your vicinity. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. Sign In Join today Please note: AFL House is currently closed to the public. Information specifically relating to AFLM Membership 2023 will soon be communicated via email and our website. No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. Invitee B purchases the two seats they were assigned at step (b). This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. You can log in with your email address and password to access member only content. My address has changed. Your region is identified by your IP address. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. 3- 12 - Junior Ticket. The app is built for the iPhone, although it will run on an iPad at iPhone resolution. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. What will happen if the barcode is sent to a non-smartphone? Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? You will get an error message if you enter the Voucher ID incorrectly.
Marcia Langton Husband, How Long To Cook 2 Lb Meatloaf At 350, Marlon Jermaine Goodwin Wife, Dekmantel Camping Rules, Articles W